Equip solutions engineers to meet customer needs
Leverage the Lucid Visual Collaboration Suite to understand and align on customers’ strategic initiatives. Design, build, and deploy tailored solutions.
Contact salesDevelop informed solutions
Work with technical and non-technical stakeholders to gain a deeper understanding of customer needs, objectives, and expectations.
1 of 3
How solutions engineering teams use Lucid
Host discovery workshops
Facilitate interactive sessions to better understand customers’ needs, goals, technical requirements, and expected timelines.
Visualize customer systems
Document the current state of a customer’s architecture, codebase, process, and more. Create diagrams from scratch or from imported data.
Build future-state proposals
Demonstrate how your solution will work with customers’ existing systems and workflows, and easily document customer feedback. Use layers to compare current and future states.
Create account maps
Establish a single source of truth for customer account information. Collaborate with sales on shared account maps and plans.
Scale customer resources
Use team hubs to create a repository of shared demos and visuals. Build templates that can easily be customized to meet customer needs and save teams hours of time.
Additional resources
Time-saving tips for sales engineers
Quickly create presentations and visuals for customers.
Learn moreBetter sales collaboration article
Eliminate barriers to closing deals by working better together.
Get insightsLucid for everyone
Give every team in your organization a better way to work—visually.
Sales
Uncover valuable insights about your customers to create a collaborative selling environment and hit your targets.
Customer success
Streamline customer onboarding with mutual success plans to ensure a smooth, fast implementation process for every org.
Product and UX
Gather requirements, design mockups and user flows, and build roadmaps to communicate your product vision across teams.